Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

How We Use Cookies

BidTerra uses cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, analyze website traffic, and improve our services. We respect your privacy and give you control over how cookies are used on our website.

Types of Cookies We Use

1. Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Examples:

• Authentication cookies that keep you logged in
• Security cookies that protect against fraud
• Load balancing cookies that ensure website stability
• Session cookies that maintain your browsing session

Legal basis: These cookies are necessary for the performance of our contract with you.

2. Functional Cookies

These cookies allow our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

• Language and region preferences
• User interface customizations (theme, layout preferences)
• Form data retention for user convenience
• Chat and customer support functionality

Legal basis: These cookies are used with your consent.

3. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us analyze website performance and improve user experience.

Examples:

• Google Analytics cookies that track page views and user behavior
• Heatmap tools that show how users interact with our pages
• Performance monitoring cookies that track loading times
• A/B testing cookies that help us optimize our website

Legal basis: These cookies are used with your consent.

4. Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

Examples:

• Advertising platform cookies (Google Ads, Facebook Pixel)
• Retargeting cookies that show relevant ads on other websites
• Conversion tracking cookies that measure ad effectiveness
• Social media integration cookies

Legal basis: These cookies are used with your consent.

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Analytics Services

• Google Analytics: Helps us understand website usage patterns
• Vercel Analytics: Provides website performance insights

Payment Processing

• Stripe: Secure payment processing for transactions

Authentication

• Google & Email & Password: User authentication and account management

Customer Support

• Intercom/Zendesk: Live chat and customer support features

Cookie Duration

Cookies can be either:

• Session cookies: These are temporary and are deleted when you close your browser
• Persistent cookies: These remain on your device for a set period or until you delete them

Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Settings on Our Website

You can manage your cookie preferences directly on our website by visiting our Cookie Settings page. Here you can:

• Enable or disable different types of cookies
• View detailed information about each cookie category
• Update your preferences at any time

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Delete all cookies when you close the browser

Please note that disabling certain cookies may affect the functionality of our website.

Browser-Specific Instructions

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Do Not Track

Some browsers include a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no standard way for websites to respond to browser "Do Not Track" signals, as the industry is still working on common standards.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.