Privacy Policy

Introduction

At BidTerra ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create auction listings
• Place bids on items
• Contact us for customer support
• Subscribe to our newsletter
• Apply to become a seller

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through our payment processors)
• Profile information and preferences
• Communication history with us
• Seller verification documents

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, clickstream data)
• Location information (IP address, general geographic location)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and managing auctions
• Communicating with you about your account and our services
• Improving our website and user experience
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Marketing and promotional activities (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our website uses different types of cookies:

Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Functional Cookies

These cookies allow the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and improve marketing effectiveness.

You can manage your cookie preferences at any time by visiting our Cookie Settings page.

How We Share Your Information

We may share your information in the following circumstances:

• With your consent: We may share information with third parties when you give us explicit permission.
• Service providers: We work with trusted third-party service providers who assist us in operating our website and providing our services.
• Payment processors: We share payment information with secure payment processors to complete transactions.
• Legal requirements: We may disclose information if required by law or to protect our rights and safety.
• Business transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Portability: You can request a copy of your personal information in a portable format.
• Opt-out: You can opt out of marketing communications at any time.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.